**Position Overview**

The position reports to the Real Estate Manager, in charge of all the subsidiary projects.

The main roles of the Maintenance Project Coordinator are to:

- Structure the frame and organization of maintenance works,
- Establish maintenance programs and budgets,
- Follow the achievement of the works, from brief to completion, with cost follow up,
- Organise the facility management of the Geneva flagship,
- Assist in the compliance of Health and Safety policy, and local regulations.

The finality of the position is to maintain the Hermès premises at a high level of quality in accordance with the Group standards.

**Role and Responsibilities**

**Architecture of the maintenance activities:**

- Inventory all existing maintenance contracts for each store, identify missing ones.
- Identify local contractors capable to become the interlocutor of the stores,
- Tender and negotiate maintenance contracts to constantly improve the quality of services and propose cost effective solutions,
- Formalise maintenance and minor works procedures, including the description of the respective roles of stores, head-office, local architects and contractors.

**Maintenance program and budget:**

- Conduct regular store visits to ensure optimal maintenance performance,
- Review the needs of each store and list / prioritize the necessary works with cost estimation,
- Manage maintenance budget to make sure department goals stay on budget and committed programs are implemented on schedule
- Provide monthly update of maintenance budget to management and advise of any budget vs cost offsets

**Completion of maintenance works:**

- Address and resolve maintenance issues, coordinate with vendors / contractors and store teams,
- Organise, coordinate and oversee planned, preventive and emergency maintenance activities. This includes but is not limited to HVAC, lighting systems, floors and ceilings, furniture, lifts, and any other areas as required,
- Organise, coordinate and oversee security systems maintenance and upgrades (CCTV, Access control, Dialock, intrusion alarm, tagging systems), fire alarms in close collaboration with Internal Control,
- Assist IT / Operations Managers on all related topics of each project (SmartOps, Prodco implementation, etc.),
- Assist Retail or Communication Teams for store events as needed,
- Assist for new stores opening, staff training on facility management,
- Monitor and follow up Group audits while ensuring constant health and safety regulations and safe working practices compliance,
- Support team in implementing sustainable practices and objectives within all stores and offices.

**Skills:**

- Technical studies, 2 years minimum experience in a similar role,
- Understanding of luxury retail environment and attention to quality and safety details,
- Excellent communication and interpersonal skills, collective mindset,
- Ability to solve problems and to address multi-task topics,
- Requires excellent organization and administrative skills,
- English skills (spoken and written); other language (German / Italian) appreciated,
- Microsoft office tools / Outlook.

**As a responsible employer, we are committed to ethics, diversity, and inclusion. Join the human adventure of Hermès!**