Job Title

Cloud Operations Manager

Job Overview

The Cloud Operations Manager is responsible for the daily operation and continuous optimization of the company's cloud infrastructure and services, ensuring the stability, security, cost-effectiveness, and scalability of the cloud environment. This role supports the high availability of business systems and the implementation of the cloud strategy through operations management, automation, and cross-functional collaboration.

Key Responsibilities

1. Cloud Environment Operations and Management

Responsible for the daily operation and management of public/private/hybrid cloud environments

Ensuring high availability, performance, and stability of the cloud platform

Managing cloud resource configuration, changes, and capacity planning

2. Availability, Monitoring, and Incident Management

Establishing and maintaining monitoring, alerting, and logging systems

Managing incidents, problems, and root cause analysis (RCA) in the cloud environment

Developing and practicing disaster recovery and business continuity plans

3. Security and Compliance

Collaborating with the security team to implement cloud security policies (permissions, network, encryption, etc.)

Ensuring the cloud environment complies with relevant regulations, industry standards, and internal policies

Managing vulnerabilities, patches, and configuration compliance

4. Cost and Resource Optimization (FinOps)

Monitoring and analyzing cloud costs, driving resource optimization and cost control

Establishing cloud cost allocation and budget management mechanisms

Collaborating with business and finance teams to improve cloud resource utilization efficiency

5. Automation and Continuous Improvement

Promoting Infrastructure as Code (IaC), automated operations, and self-service capabilities

Optimizing operational processes to improve efficiency and reliability

Supporting the implementation of DevOps/SRE practices

6. Team and Vendor Management

Managing the cloud operations team, responsible for personnel planning, training, and performance management

Coordinating with cloud service providers and third-party vendors

Managing cloud operations-related budgets and contracts

Qualifications

Bachelor's degree or above in Computer Science, Information Technology, or a related field

5+ years of experience in IT operations or cloud-related fields

Familiarity with at least one major cloud platform (AWS, Azure, Alibaba Cloud, Tencent Cloud, etc.)

Strong troubleshooting and systematic analysis skills

Preferred Qualifications

Experience with hybrid cloud or multi-cloud management

Familiarity with containers, Kubernetes, and microservice architecture

Cloud, DevOps, or security-related certifications

Experience with FinOps or cost management practices

Core Competencies

Cloud architecture and operations management capabilities

Automation and continuous improvement mindset

Cross-functional communication and collaboration skills

Decision-making and execution abilities in high-availability and high-pressure environments