A leading IT service provider offering comprehensive and efficient IT solutions to businesses in the region is seeking a dedicated IT professional. They value commitment, continuous development, transparency, and a positive work environment, fostering a dynamic space where their clients thrive through innovative IT infrastructure.


The Role



- Provide 1st-, 2nd-, and 3rd-level user support and technical assistance
- Manage and maintain IT infrastructure, acting as a technical point of contact for clients
- Conduct technical clarifications with manufacturers and handle hardware installation, repair, and maintenance
- Process warranties, monitor licenses, and provide general on-site and remote customer support
- Implement and oversee data protection and data backup measures

What You'll Need



- Training as an IT Specialist (EFZ) with a specialization in systems engineering, or a Mediamatics degree with experience in systems, networking, and support
- Relevant professional experience in IT/ICT support; recent graduates are also encouraged to apply
- Valid Category B driving license
- Team-oriented, communicative, and solution-driven personality with strong analytical thinking skills
- Fluent in German and good command of English

What's On Offer



- A challenging and varied role with significant personal responsibility
- Progressive employment conditions and a supportive work environment
- Opportunity to work within a committed and friendly team

Apply via Haystack today!